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WeaveGrid is committed to securing users’ data. We do not share your EV or personal data with third parties and maintain stringent data security and privacy protection procedures to ensure that no ...

If applicable, you will receive a series of Peak Demand Event notifications as text (SMS) messages. To ensure you receive these messages, please confirm or update your phone number in your WeaveGri...

In November 2024, Tesla announced the addition of a new permission: "Vehicle Location", providing more granular data access control for users, and a Virtual Key requirement, to ensure your vehicle ...

If applicable, if you are participating in Automatic Smart Charging, WeaveGrid will avoid charging during the Peak Demand Event, but we will still try to meet your target battery level (set in your...

When you sign up for WeaveGrid, you establish a connection to your vehicle or home charger that allows us to gather information about your vehicle’s charging. We use that information to understand ...

If applicable, Peak Demand Events themselves won’t directly impact your bill. The adjustments to your charging schedule may result in charging during on-peak times, potentially increasing your cost...

If applicable, if you have Low Battery Protection enabled, your vehicle will not charge during a Peak Demand Event. It will start at the end of the event. 

If you move to a new home, please contact SRP to complete required updates. Contact SRP’s Connected Home support team at (602) 236-2951 or support@srpconnectedhome.com.

If you have more than one vehicle associated with your vehicle manufacturer account, you will have the option during enrollment to select which vehicles you would like to register. Any additional v...

WeaveGrid uses the information we gather from your vehicle to determine how much energy you use to charge at home. This information is combined with your electric rate details provided to us by you...