What is the enhanced SRP EV Smart Charge program?

This pilot program builds on the existing SRP EV Smart Charge program by optimizing when your EV charges based on local electrical needs, in addition to system-wide electricity costs and availability. By coordinating charging schedules among EVs in the same area, we can reduce peak demand in your neighborhood.

Why was I selected?

You were selected based on your location and participation in the standard SRP EV Smart Charge program. Your area has been identified as one where coordinated EV charging can provide significant benefits.

How is this different from the regular SRP EV Smart Charge program?

The regular SRP EV Smart Charge program optimizes your charging based on system-wide electricity prices and renewable energy availability. This enhanced pilot adds an additional layer of optimization focused on the local electric demand. You may notice different charging patterns, but your vehicle will always be ready when you need it.

Why does local demand matter?

A single EV can double or triple a household's electricity demand, and when multiple EVs in the same neighborhood charge simultaneously, it can greatly increase the need for energy in one area. This program helps us coordinate charging across multiple electric vehicles within a neighborhood to better manage demand in your area.

Will my car still be fully charged when I need it? 

Absolutely. Your vehicle will always be charged and ready by the time you've set in your WeaveGrid portal. The program simply adjusts what point during the off-peak period your charging occurs, not whether you receive a full charge. 

What are the benefits of participating?

For you: 

• Continued low-cost charging during off-peak periods 
• Same seamless charging experience 

For all SRP customers: 

• More efficient use of existing infrastructure
• Avoided upgrade costs that could impact electricity rates 
• Faster, more affordable EV adoption across Arizona 

How does coordinated charging help my neighborhood?

When multiple EVs charge simultaneously, they can create sudden spikes in electricity demand. By coordinating charging schedules, we spread this demand more evenly throughout off-peak periods. Think of it like traffic management – we're helping vehicles "travel" at different times to avoid congestion on local roads. 

Will I notice any difference in how my car charges?

Most customers won't notice any change. Your charging may begin at different times during your off-peak period, but your vehicle will be fully charged at your ready-by time. You'll continue to receive the same reliable charging experience.

Can I still override my charging schedule?

Yes. You maintain complete control of your vehicle and can override any charging schedule at any time. 

What data is being collected? 

We collect the same charging data as the standard SRP EV Smart Charge program: plug-in and plug-out times, charging start and stop times, energy delivered to your vehicle, and battery state of charge. This data helps us optimize your charging schedule and evaluate the program's effectiveness. Your data is protected in accordance with SRP’s program Terms and Conditions and WeaveGrid's privacy policy.  

Can I opt out?

Yes. You can opt out of the enhanced pilot program at any time without penalty. To opt out, contact us at srp-support@weavegrid.com. You can also exit the program at any time by contacting srp-support@weavegrid.com. 

Why is this program important?

Electric vehicle adoption is growing rapidly, which is great for the environment and for reducing transportation costs. The enhanced program helps us learn how to enable widespread EV adoption while managing electric demand at a neighborhood level, reducing environmental impact and costs for everyone.

Who do I contact if I have questions?

Contact the WeaveGrid for SRP EV Smart Charge support team at srp-support@weavegrid.com. We typically respond within one business day. 

What happens after the enhanced program ends?

We'll evaluate the results of the pilot program and share learnings with you. Depending on the outcomes, SRP may expand the program to more customers or incorporate these capabilities into the standard SRP EV Smart Charge offering. We'll communicate with you before any changes to your participation or incentives.