How do I use the WeaveGrid app?

How do I use the WeaveGrid app? What is it for?

The WeaveGrid app gives you convenient mobile access to review your charging on the go. With the app, you can:

Monitor your charging:

• View your current charging schedule
• See real-time charging status
• Check past charging sessions with energy consumption
• Track whether you charged during off-peak or on-peak hours
• Review your smart charging participation

Manage your account:

• Override or cancel a charging plan when needed (if applicable)
• Update your charging preferences (if applicable)
• Check your enrollment status
• View your utility rate information

Stay informed:

• Receive push notifications about charging schedules
• Get alerts for program updates

Share with your household:

Multiple people in your household can download the app using the same account login, making it easy for everyone to stay updated on charging status and schedules.

Do I need Wi-Fi or an internet connection to use the app?

Yes, the WeaveGrid app requires an internet connection (Wi-Fi or cellular data) to display your charging schedules, account information, and real-time updates.

Where can I find my app settings?

Tap the Settings icon in the bottom row to access:

• Personal information
• Charging locations
• Devices
• Notification preferences
• Appearance preferences

Can I customize my notification settings?

Yes! You can customize your notification preferences in the app:

1. Tap the Settings icon in the app
2. Select "Notifications"
3. Choose which notifications you'd like to receive (charge issue, charge scheduled, or plug-in reminders)

You can also manage notifications through your device's Settings app. If you aren’t receiving push notifications, double-check your settings there.

How do I log out of the app?

To log out:

1. Tap Settings
2. Scroll to the bottom
3. Tap "Log Out"

Have more questions? Reach out to our support at support@weavegrid.com.